Ratings & Awards

4 Stars Self Assessed Guest House
Average Guest Rating for Queens Head Inn, Penrith
Rooms:
4.0
Value:
4.4
Friendliness:
4.8
Cleanliness:
4.5
Facilities:
4.1
Staff service:
4.7
Location:
4.5
Breakfast:
4.7
Guest Rating:
4.5
From 303 reviews
Sort:Guest Reviews
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Lynn
Mature Couple
Stayed: Aug '11
4
Would recommend to others.
Rooms:
4
Value:
4
Friendliness:
4
Cleanliness:
4
Facilities:
4
Staff service:
4
Location:
4
Breakfast:
4
"Quiet, cosy, traditional country inn."
We enjoyed our stay, food and service was good. Staff friendly and helpful.... Read more
"Quiet, cosy, traditional country inn."
We enjoyed our stay, food and service was good. Staff friendly and helpful. Read less
Likes:
The traditional look and feel of the place was just what we were after.
Dislikes:
Bedroom was a bit on the small side but facilities in the room were good. Could do with double glazing as rooms overlook the lane.
Queens Head Inn, Penrith
Alex
Mature Couple
Stayed: Jul '11
5
Would recommend to others.
Rooms:
4
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
4
Staff service:
5
Location:
5
Breakfast:
5
"Comfortable"
Very pleasant... Read more
"Comfortable"
Very pleasant Read less
Likes:
Location
Dislikes:
Slow service at breakfast
Queens Head Inn, Penrith
Lesley
Mature Couple
Stayed: Jul '11
4
Would recommend to others.
Rooms:
3
Value:
5
Friendliness:
5
Cleanliness:
4
Facilities:
3
Staff service:
5
Location:
5
Breakfast:
5
"A gem of a find. Wished we'd have stayed longer. Great staff, very dog friendly and excellent food."
A brief over night stay that we wish we could have stayed longer. Joined in the pub quiz and made welcome by staff and locals.... Read more
"A gem of a find. Wished we'd have stayed longer. Great staff, very dog friendly and excellent food."
A brief over night stay that we wish we could have stayed longer. Joined in the pub quiz and made welcome by staff and locals. Read less
Likes:
Super atmosphere. Very friendly and real pleasant suprise.
Dislikes:
None
Queens Head Inn, Penrith
Danny
Group of Adults
Stayed: Jul '11
5
Would recommend to others.
Rooms:
4
Value:
5
Friendliness:
5
Cleanliness:
4
Facilities:
5
Staff service:
5
Location:
5
Breakfast:
5
"Excellent Food and very friendly Staff"
We stopped overnight on trip back from Mull to Norfolk and found the pub a superb point to split the journey. it was close enough to the main route but in a quiet part of the countryside and we had a ... Read more
"Excellent Food and very friendly Staff"
We stopped overnight on trip back from Mull to Norfolk and found the pub a superb point to split the journey. it was close enough to the main route but in a quiet part of the countryside and we had a good nights sleep. the evening meal and breakfast were superb. the scrambled egg for breakfast being the best we had had during our hoilday. Read less
Likes:
The staff were friendly and extremely helpful.
Dislikes:
None
Queens Head Inn, Penrith
Anne
Mature Couple
Stayed: Jun '11
3
Would not recommend to others.
Rooms:
3
Value:
3
Friendliness:
5
Cleanliness:
3
Facilities:
4
Staff service:
4
Location:
4
Breakfast:
4
"An average room that needed attention but staff friendly."
The staff were helpful on arrival as we had gone to the Queens Head in Askham as the sign was not clear and is close to Tirril. There were several problems in the room which should be addressed.... Read more
"An average room that needed attention but staff friendly."
The staff were helpful on arrival as we had gone to the Queens Head in Askham as the sign was not clear and is close to Tirril. There were several problems in the room which should be addressed. Read less
Likes:
Friendly staff and good meal.
Dislikes:
Door handle for the bathroom needed replacing, extractor fan not working, toilets very noisy and can be heard in restaurant, no tv remote, shower door did not close.
Queens Head Inn, Penrith
Linda
Mature Couple
Stayed: Jun '11
5
Would recommend to others.
Rooms:
4
Value:
5
Friendliness:
5
Cleanliness:
4
Facilities:
4
Staff service:
5
Location:
5
Breakfast:
5
"Comfortable ,clean ,friendly staff ,excellent breakfast."
We found the location central to the area we wanted to visit. We had a warm welcome and everyone was very helpful. We spent a comfortable night after a good evening meal and came down to a hearty Engl... Read more
"Comfortable ,clean ,friendly staff ,excellent breakfast."
We found the location central to the area we wanted to visit. We had a warm welcome and everyone was very helpful. We spent a comfortable night after a good evening meal and came down to a hearty English breakfast.All in all a very enjoyable stay. Read less
Likes:
Its location and it was comfortable and clean.
Dislikes:
No not really.
Queens Head Inn, Penrith
William
Mature Couple
Stayed: Jun '11
4
Would recommend to others.
Rooms:
4
Value:
4
Friendliness:
5
Cleanliness:
4
Facilities:
4
Staff service:
5
Location:
4
Breakfast:
5
"Quiet, pleasant and comfortable"
Pleasant comfortable hotel good food and friendly staff... Read more
"Quiet, pleasant and comfortable"
Pleasant comfortable hotel good food and friendly staff Read less
Likes:
Nice quiet room cofortable bed very good beakfast
Dislikes:
None
Queens Head Inn, Penrith
Ian
Mature Couple
Stayed: Jun '11
5
Would recommend to others.
Rooms:
4
Value:
4
Friendliness:
5
Cleanliness:
4
Facilities:
4
Staff service:
5
Location:
4
Breakfast:
5
"A comfortable and convenient stay in a friendly environment."
A stop-over enroute to The Trossachs, Scotland, from the south coast of England. The Inn is very conveniently situated with easy access to the M6 and close to Ullswater allowing some time to take a sh... Read more
"A comfortable and convenient stay in a friendly environment."
A stop-over enroute to The Trossachs, Scotland, from the south coast of England. The Inn is very conveniently situated with easy access to the M6 and close to Ullswater allowing some time to take a short stroll amongst some spectacular scenery. Read less
Likes:
The welcoming atmosphere; friendliness of the staff; lovely homely feel about the place; log fire; clean and comfortable rooms; and well prepared meals served at a reasonable price.
Dislikes:
No.
Queens Head Inn, Penrith
Christine
Mature Couple
Stayed: Jun '11
4
Would not recommend to others.
Rooms:
3
Value:
4
Friendliness:
5
Cleanliness:
4
Facilities:
3
Staff service:
4
Location:
4
Breakfast:
3
"Reasonable value for money"
Overnight DBB en route south from Scotland.... Read more
"Reasonable value for money"
Overnight DBB en route south from Scotland. Read less
Likes:
Friendly staff
Local atmosphere
Evening meal good pub quality
Attractive bar area
Convenient location
Dislikes:
Room was very small- bed up against wall.
TV minute & remote did not work
Had to ask for 2nd mug on tray & lightbulb in bathroom
Steep stairs to bedrooms
Response from Queens Head Inn:
Dear Mr & Mrs Cohen, Thank you for taking the time to write this review. Our sincere apologies that you had to ask for a second mug and a lightbulb; also that the remote was not working; clearly errors that should not have happened! We have now put a second check procedure in place, after housekeeping each day, to try and prevent this happening to future guests.
Thank you again for your feedback; we do appreciate that your comments included the positive points too.
Queens Head Inn, Penrith
Mike
Young Couple
Stayed: May '11
4
Would recommend to others.
Rooms:
3
Value:
5
Friendliness:
5
Cleanliness:
4
Facilities:
3
Staff service:
5
Location:
5
Breakfast:
5
"Friendly Bed and Breakfast"
Two evening stay over bank holiday weekend.... Read more
"Friendly Bed and Breakfast"
Two evening stay over bank holiday weekend. Read less
Likes:
Great evening meals and fantastic breakfast. Room was clean but a little cramped. Shower was not the best. Would return to this hotel.
Dislikes:
Room was a little disappointing, but you don't go to the Lakes to sit in a room.
Queens Head Inn, Penrith
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Overall rating: 4.5 out of 5
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David / Dec 17
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